Dear Users,
We're aware of an issue that may affect your remote places right now, either with active shifting or with being able to have the remote client online at all. Local shifting and channels should not be affected.
We're working on it, but it appears a little more complicated than we first thought - it is definitely top of our priority list.
I'll reply back to this thread once we think it's gone away for good - in the meantime, you may not be affected by it.
Allan.
bullets4me
Member
Please do let us know how this is going, Im new to skifta, installed it yesterday. Have not been able to remotely connect, i can connect via local wifi just fine but when i disconnect wifi it shows all remote locations as offline even if i leave wifi on and go to remote, all are offline. Like i said before, im new so i have no idea if the problem is with my pc or your guys's software. If it still doesnt work after you say its fixed then at least i know where the problem lies.
The issue is resolved - an issue with our hosting company. If you continue to have any remote connectivity questions, take a look through the forums. If you can't find what you're looking for, please contact our excellent support team at support@skifta.com .
hizzoze
Member
I just installed this app and set everything up. I am having the exact same issue as described even though you say it has beeen fixed.
I just got an email from you via the ticketing system.
Get back to me (here or via the email thread) to chat about your issues.
You'll most likely be wanting this thread:
http://forums.skifta.com/topic/list-of-isps-that-block-skifta-remote-traffic#post-2315
and this thread:
http://forums.skifta.com/topic/remote-media-source-status-offline#post-2423
hizzoze
Member
I do have Comcast, unfortunately. I suppose this is why. Thank you for your prompt reply.
No problem - sorry about that! As indicated in that thread we'll be updating traffic handling so that the ISPs and MSPs don't block our traffic. Subscribe to the product updates thread at http://forums.skifta.com/topic/product-updates/page/2 to stay informed.
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